Recently just installed the broadband at home. Still remembered that 2 fellows from the telco is kind of useless because the only thing they did is to delivered the equipment instead of making sure the broadband is working.
I was so furious with their service and eventually I wrote that telco company a complaint regarding to this. Although they called me up and informed will follows but somehow I think they will not refund to me with that service charges, instead will use my complains as excuse and ask that vendor company to reduce the contract price.
Too bad, as a consumer why should we always need to pay, yet still need to receives all the lousy service!
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